Privacy Policy
Perry Consulting Engineers Pty Ltd values and respects the privacy of the people we deal with. Perry Consulting Engineers Pty Ltd is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
- name
- email address
- phone number
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
- interact with us over the phone;
- interact with us in person;
- interact with us online;
- attend a Perry Consulting Engineers Pty Ltd event;
- apply for a position with us as an employee or contractor;
How do we protect your personal information?
Perry Consulting Engineers Pty Ltd will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- having a robust physical security of our premises and databases / records;
- taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
- having technological measures in place (anti-virus software, website security software);
Online activity
Our website uses Google Analytics to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
Perry Consulting Engineers Pty Ltd will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within seven days. We will deal with such a request by following the procedure outlined below:
- Contacting us via our email or calling our office.
Inquiries and complaints
For complaints about how Perry Consulting Engineers Pty Ltd handles, processes or manages your personal information, please contact our team. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to ten days for Perry Consulting Engineers Pty Ltd to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Perry Consulting Engineers Pty Ltd’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
info@perryconsultingengineers.com.au
Contact number
03 9870 4217
Post
Attention: Perry Consulting Engineers Pty Ltd Privacy Officer
Address: Suite 2, 307 Maroondah Hwy. Ringwood VIC 3134
This Policy was last reviewed and updated on: 18/03/2023